Assign Rooms Manually (MOP 2.0)

Assign Rooms Manually (MOP 2.0)

If your property does not have an automatic PMS integration that sends room assignments into MOP, supervisors must assign rooms manually. Manual assignment ensures Room Attendants receive the correct rooms, duties, and verification settings for the day.

When Manual Assignment Is Needed

Manual room assignment is required when:
  1. Your property does not have a PMS interface that automatically imports room assignments, or
  2. Supervisors need to create or adjust assignments outside of the PMS workflow
Notes
Room assignments from the previous day remain visible until new assignments are created. Once current-day assignments are added, prior-day assignments are automatically removed.

Accessing Manual Room Assignment

Path: Dashboard > Add Tasks

Enter Manual Task Mode (Integrated Properties Only)

  1. If your property is integrated with a PMS, select Enter Task Manually.
  2. If your property is not integrated, this step is skipped automatically.

Select a Room Attendant

  1. Choose the first Room Attendant you want to assign rooms to.
  2. The employee’s verification level will populate automatically based on their profile:
    1. Self Verification, or
    2. Supervisor Verification
  3. Adjust the verification level here if needed.
Info
Changes made here apply to the assigned tasks and do not permanently update the user profile.

Select Duty Types

  1. Choose the duty type(s) to assign.
  2. You can:
    1. Assign up to four different duties at once
    2. Use the same duty on multiple lines if needed
  3. Default duties include:
    1. Due Out
    2. Refresh
    3. Checked Out
    4. Full Clean
Additional duty types are available in the dropdown list.
Notes
The Disinfect Clean duty includes a checklist in addition to the task itself.


The available duties are the following:

Notes
In addition to being a task, "disinfect clean" includes a checklist.

Enter Room Numbers

  1. Enter the room numbers for each duty line.
  2. You can assign up to 15 rooms per duty line.

Assign the Tasks

  1. Click Add Tasks to assign the selected rooms and duties to the Room Attendant.

Assign Rooms to Another Room Attendant

  1. Click Add New.
  2. Select the next Room Attendant and repeat the steps above.

Still Need Help With This Topic?

Ask Yourself:
  1. Is the property integrated with a PMS or non-integrated?
  2. Did I select Enter Task Manually if required?
  3. Were the correct duties chosen for each Room Attendant?
  4. Did I click Add Tasks to save the assignment?
Support May Ask You:
  1. Is the property integrated or non-integrated?
  2. Which Room Attendant is missing assignments?
  3. What duty types were selected?
  4. Are previous-day tasks still appearing?

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