Create an Alert Task

Create an Alert Task

The Boxed Alert is what a Room Attendant sees as an access point. The Round Alert is what all others see as an access point.

Site Admin, Front Desk, Housekeeping  Supervisor, Room Attendant, and Maintenance can create an Alert.
Room Attendants can only create an Alert for a room assigned to them for the same day.
Others can create an Alert for all areas of the hotel that has been loaded at the time of set up for MOP.

Required fields

- Room: Select the Room or Area
Alert Types: 8 options to choose from: Broken Items, Guest Issues, Lost and Found, Missing Items, Need to Order, Pet in the Room, See Notes, Smoking in the Room;
- Priority: Defaults to Medium but can be changed to High or Low. Selecting High will cause the Task to show highlighted in Red;
- Picture(s): Up to four pictures can be added for the Alert;
- Notes: Details help with clarification. Space allows 256 characters;
- Submit: Creates the new task /alert.

    • Related Articles

    • Room Attendant Functions in Assigned Rooms

      My Tasks After the Room Attendant logs into MOP, they can select My Tasks to show the room assignments for the day. If a room needs to be cleaned as a High Priority, it can be flagged as such and will show up highlighted in Red. Edit Tasks After any ...
    • Add Task

      This feature allows specific housekeeping-related tasks to be entered for the room selected. Site Admin, Front Desk, Housekeeping  Supervisors, and Maintenance can all assign tasks within MOP. A - Required Fields - Room: Select room or area to assign ...
    • Create a Special Request

      MOP has many tasks that can be assigned to different team members. They are usually associated with either a cleaning assignment or a maintenance assignment. Additionally, there are also some tasks that can be assigned that do not fall categorically ...
    • Adding Pet Room Status to Guest Room

      The Value of having a Notification that a Room has a Pet The hotel team can exercise caution upon entering the room to avoid the possibility of the pet escaping. Plus, there are people that have adverse, allergic reactions to animal dander. ...
    • Room Attendant (RA) Monitor (Video)

      The RA Monitor is used to reassign room cleaning assignments, work orders, or front desk follow-up. The icon is accessible to all logged in users except Room Attendants. Select RA Monitor The system defaults to room attendants and front desk ...