Deactivate a User (MOP 2.0)

An existing user cannot be deleted, but it can be deactivated.

Path: Administration > Identity Management > Users

1. Click on the icon featuring a wheel on the left-hand side next to the user to deactivate.

2. Click on "Edit".

3. Stay on the "User Information" tab.

4. Go to the "Active" box.

5. Uncheck the box.

6. Click "Save".

7. A deactivated user will show with a stop sign in front of it.

• Related Articles

• Setup/Update a User Verification Status (MOP 2.0)

  In MOP, a user can be set up with either "Self" verification, meaning any task they complete will be automatically marked as "Verified," or "Super" verification, requiring a supervisor to inspect and mark the task as "Completed". Path: Administration ...

• Edit a User Profile (MOP 2.0)

  Path: Administration > Identity Management > Users 1. Click on the icon featuring a wheel on the left-hand side next to the user to deactivate. 2. Click on "Edit". 3. Make the necessary changes in "User Information" and/or "Roles" section. 4. Click ...

• Setup/Update a User Notification Level (MOP 2.0)

  When a Maintenance task is created, it is assigned an importance level (separate from the Priority level). This importance level will trigger notifications for any users set up with that level or higher. Path: Administration > Identity Management > ...

• Assign Rooms Manually (MOP 2.0)

  If your property does not have an automatic PMS integration that sends room assignments into MOP, supervisors must assign rooms manually. Manual assignment ensures Room Attendants receive the correct rooms, duties, and verification settings for the ...

• Create a New User (MOP 2.0)

  If you are integrated with Visual Matrix PMS, please be aware that any new users will be automatically imported into MOP during the next import process. You will then only need to finalize their profiles from this point. Path: Administration > ...