Delete/Deactivate/Remove Duplicate User Profile

Delete/Deactivate/Remove Duplicate User Profile


Whether you created a duplicated user by mistake or the user already existed before you got interfaced with a PMS that import automatically users, there is way to remove/deactivate the duplicated user.
Path: Dashboard > Staff List



2. Click on the duplicated profile.



3. Rename the User (i.e. add an X in front of the name).
4. Change the status to Inactive.



5. Click Submit.


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