Enable Users to Receive Panic Alerts Notifications
The feature has to be activated by the Visual Matrix Implementation Team first. Access: Site Administrator.
Once the feature is activated for the property, there is still one action to take on the property side: set up each staff member that will receive notifications (phone call and text message) without having to be logged in.
1. Click on Staff List.
2. Select the staff member to receive the notifications.
3. Enter the phone number and check the "Panic Alert" box.
4. Click Submit.
Panic Button Overview 🎥
? Watch Video The Panic Button allows a team member to notify key team members of a distressing situation that they may be observing or experiencing themselves. From their handheld device, they will be able to access the Panic Button Icon from ...
Panic Alert Video Log Report
The Reports available in MOP provides you with data for critical analysis of various areas of performance at your hotel. The Panic Alert Video Log gives to you various statistical data for the Panic Alerts activated in your system. You will be able ...
Can I add more Users?
You can add as many MOP users as needed to run your operation. Please refer to the Adding Staff article/video.
Create an Alert
Alerts are tasks that can be created by anyone for any area showing in the application. Path: Alert 1. Select the Room or Area. 2. Choose the type of Alert: Broken Items, Guest Issues, Lost and Found, Missing Items, Need to Order, Pet in the Room, ...
Square Foot Unit Measure Set Up
This feature is available upon request. Access: Site Administrator. This feature will set up the total square footage of areas that may be assigned as tasks. The assigned square foot unit measurements can be reviewed in a report that can be generated ...