Setup/Update a User Notification Level (MOP 2.0)
When a Maintenance task is created, it is assigned an importance level (separate from the Priority level). This importance level will trigger notifications for any users set up with that level or higher.
Path: Administration > Identity Management > Users
1. Click on the icon featuring a wheel on the left-hand side next to the user to deactivate.
2. Click on "Edit".
3. Stay on the "User Information" tab.
4. First, make sure that a unique phone number and email is added to the user profile.
5. Go to the "Notification Level" section and select the correct level to assign the user.
6. Click "Save".