If you have associates that are cross-trained and cross-utilized at the hotel, logins will need to be created for each department they work in.
This is necessary for their tasks to be assigned to the department they will be working in for the day. This will also ensure that any scheduled task is recorded in the right place for proper documentation.
Whether you are adding a new associate or simply adding another department for an existing associate, you will access the Add Staff icon.
Once selected, the platform rolls to the Staff Edit screen. In the screenshots below, two departments were set up for John.
He has a login for the Departments of Maintenance and Desk Staff.
Note under User Name, the abbreviations added to depict the departmental login. johnfd (front desk) and johnmtc (maintenance)
Suggestions for Multi-Department Logins
In the User Name examples above, please note these are just examples and not a required format for the platform to work.
You have complete flexibility within MOP to set up certain parameters. It is essential to have all the departments set up for each
associate. This ensures proper assignment and tracking of tasks in MOP.
For user names, you can set it up as the department first and then their name, i.e. fdjohn, mtcjohn, fdjd (front desk john doe), etc.
Maintenance Functions of Assigned Work Order Tasks
When Maintenance team members log into MOP, they will see any tasks assigned to them. Tasks could be guest room work orders created by a Room Attendant, work orders created by a Front Desk team member, or by any other employee that has access to ...
What is Governor Access Governor Access is when ownership or someone that has direct oversite of multiple MOP subscribing properties obtains a special MOP login to review historical data, reports, and current-day activities. The historical data and ...
Room Attendant Functions in Assigned Rooms
My Tasks After the Room Attendant logs into MOP, they can select My Tasks to show the room assignments for the day. If a room needs to be cleaned as a High Priority, it can be flagged as such and will show up highlighted in Red. Edit Tasks After any ...
Create an Alert Task
The Boxed Alert is what a Room Attendant sees as an access point. The Round Alert is what all others see as an access point. Site Admin, Front Desk, Housekeeping Supervisor, Room Attendant, and Maintenance can create an Alert. Room Attendants can ...
Adding Staff (Video)
Only the Site Admin can access this section. This section allows the creation of new associates into MOP. A- Required Fields - User Name: The associate who will be signing in; - Password and Confirm Password: unique to the user - First Name/Last ...