From check-in to check-out, Guest Interaction allows enhanced communication between guests and the hotel team through the use of text messaging. If you are integrated with a PMS, GI is not part of the communication protocol.

Path: Go either to Add Tasks, Sq Unit or Reports > Click on the "Front Desk" button.

Click the CMS tab to go back to MOP.

Once in the GI page, use the filter options to narrow down your functions to a specific area, as well as download an Excel file and print some areas of the GI.