Room Assignments - Integrated with OPERA
OPERA is integrated with MOP. That means the two platforms interface with each other regarding room assignments and room status updates. If a room is checked out of the PMS, the status updates accordingly in the MOP. If a room status in the MOP changes from dirty to clean, the status updates accordingly in the PMS. The details of the processes are as follows:
- the rooms are assigned to each housekeeper in OPERA. Rooms can be directly assigned in MOP as well.
- the platforms will sync up during either room assignment process
- the housekeepers will use handheld devices (cell phones or tablets) to access their assignments for the day
The preferred method of assigning rooms is to complete the assignments in OPERA and then import them into MOP.
Assigning the Rooms in OPERA
1. Assign the rooms in OPERA
2. Select the Add Tasks icon
3. Import into MOP by selecting Import OPERA Hk Tasks.
Assigning the Rooms Directly in MOP
1. Select the Add Tasks icon
2. Select Add OPERA Tasks. The two platforms will sync up and this will import and update the status of the room from OPERA to MOP
3. To assign rooms one at a time, select the first room to assign and then hold down the control key on your computer and pick the rooms to assign.
To assign a sequence of rooms, select the first room, then press and hold the shift key on your computer and go down to the last room you want to assign.
4. Use the drop-down window to find a Room Attendant's name to assign rooms
5. Select Add Tasks and continue until all rooms are assigned
Error-free or Successful Import of the Rooms from OPERA to MOP
You will receive a notification that XXX (number of rooms assigned) OPERA tasks have been added.
Error - Message for Discrepancies after Importing the Rooms.
Any room(s) not assigned in the importing process will be indicated with some type of error message Error in Rooms Status Sync. The following Rooms Are Not Assigned Errors should be researched and resolved, Rooms that reflect as an error can be manually assigned in MOP.
Room Assignments Manually
If the property management system is down, and as long as there is the Internet, MOP keeps working. Select the Enter Tasks Manually box. All room status updates must be done manually on both platforms. See QUICKLINKS
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