Users Setup
Setup/Update a User Notification Level (MOP 2.0)
When a Maintenance task is created, it is assigned an importance level (separate from the Priority level). This importance level will trigger notifications for any users set up with that level or higher. Path: Administration > Identity Management > ...
Setup/Update a User Verification Status (MOP 2.0)
In MOP, a user can be set up with either "Self" verification, meaning any task they complete will be automatically marked as "Verified," or "Super" verification, requiring a supervisor to inspect and mark the task as "Completed". Path: Administration ...
Cannot Save an Employee Profile (MOP 2.0)
If you find that the "Save" button is not accessible when trying to save an employee profile, ensure that all mandatory fields are filled out, including "Phone Number" and "Email." Every field with a " * " is a mandatory field. Ensure that the phone ...
Permissions Predefined for Default Roles (MOP 2.0)
User management within MOP follows a two-step procedure. To start with, there exist roles. Each role provides access to distinct permissions, which can be tailored individually. After establishing these roles, users can be generated and linked to a ...
Setup User Roles Permissions (MOP 2.0)
User management within MOP follows a two-step procedure. To start with, there exist roles. Each role provides access to distinct permissions, which can be tailored individually. After establishing these roles, users can be generated and linked to a ...
Edit a User Profile (MOP 2.0)
Path: Administration > Identity Management > Users 1. Click on the icon featuring a wheel on the left-hand side next to the user to deactivate. 2. Click on "Edit". 3. Make the necessary changes in "User Information" and/or "Roles" section. 4. Click ...
Deactivate a User (MOP 2.0)
An existing user cannot be deleted, but it can be deactivated. Path: Administration > Identity Management > Users 1. Click on the icon featuring a wheel on the left-hand side next to the user to deactivate. 2. Click on "Edit". 3. Stay on the "User ...
Create a New User (MOP 2.0)
If you are integrated with Visual Matrix PMS, please be aware that any new users will be automatically imported into MOP during the next import process. You will then only need to finalize their profiles from this point. Path: Administration > ...